Track Your Order
Thank you for shopping with GERALD TRAMEL,! We know how exciting it is to wait for your new pieces to arrive, and we want to make sure you're always in the loop.
How to Track Your Order
- Check your email — Once your order has shipped, you'll receive a shipping confirmation email containing your tracking number and a link to track your package.
- Visit the carrier's website — Enter your tracking number on the carrier's tracking page to see real-time updates on your delivery status.
- Allow time for tracking to activate — Please note that tracking information may take up to 24–48 hours to update after you receive your shipping confirmation.
When Will My Order Ship?
All orders are processed within 1–3 business days after payment is confirmed. Once shipped, delivery takes 7–15 business days. You will not receive a tracking number until your order has been fully processed and handed off to the carrier.
Can't Find Your Tracking Info?
If you haven't received a shipping confirmation email after 3 business days, please check your spam or junk folder first. If it's still not there, our support team is happy to help.
Contact Support
Reach out to us anytime and we'll respond within 1–3 business days:
- Email: refeca_eunchul745@hotmail.com
- Phone: 501-778-8840
We're here to make sure your GERALD TRAMEL, experience is a great one from start to finish.